We are very sorry to hear that you have had a problem with your purchase.
Please contact us with the details of the problem.
Do not contact any of the third party payment processors first, as this will just delay the resolving of your problem.
As soon as we have established that your problem was a valid reason for a refund, we will either refund your payment immediately, or give you credit plus 2 extra free tracks as compensation for your trouble.You choose which and let us know.
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